AIG Asia Pacific Insurance Pte. Ltd
AIG offers a wide array of insurance products, including personal and business insurance solutions, tailored to meet diverse client needs.
AIG Asia Pacific Insurance Pte. Ltd. is AIG’s Singapore general insurance business, serving individuals, businesses, agents and brokers. Its Singapore site lists personal insurance for accident and health, domestic helper, car, electric car, home and travel, with online options for quotes, renewals, policy changes and claims. For businesses, AIG Singapore covers areas such as corporate accident and health, commercial general liability, work injury compensation, commercial motor, cyber insurance, professional indemnity, marine cargo, marine liability, property, political risk, foreign worker bond, multinational solutions and SME packages. The customer service centre is at AIG Building, 78 Shenton Way, Level 1, and the site publishes separate hotlines for personal, business, agency and claims enquiries.
AIG Asia Pacific Insurance stands as a formidable force in Singapore's insurance landscape, bringing over a century of global expertise to local shores. Their comprehensive suite of insurance solutions spans from personal accident to complex commercial risks, demonstrating their versatility in risk management. While their service delivery is generally reliable, we've noticed some areas where modernization could enhance customer experience.
Selected for their robust financial standing and extensive product portfolio. AIG's proven track record in claims handling and risk assessment, combined with their global expertise, positions them as a significant player in Singapore's insurance sector. However, their traditional approach to customer service and digital integration shows room for improvement in today's fast-paced market.
The editors' scorecard - 78/100
Strong global presence and diverse product range, though lacking in local market customization
Reliable claims processing but somewhat bureaucratic procedures
Central location but limited digital accessibility compared to newer insurers
Competitive pricing for comprehensive coverage, though premium rates can be high
Traditional approach with slower adoption of digital innovations