DirectAsia Insurance

Direct online motor insurer with customisable car plans and a strong focus on value.

DirectAsia Insurance is a Singapore motor and travel insurer under Auto & General Insurance (Singapore) Pte. Limited. Its car insurance is built around online quotes, direct policy management and flexible cover choices, including comprehensive, third party fire and theft, and third party only options. The brand highlights NCD60 for eligible long-term safe drivers, low-mileage savings and optional benefits such as breakdown assistance and loss-of-use cover. Its Singapore team is locally based, and customers can reach a dedicated care hotline, claims hotline and service counter at Raffles Quay.

THEBESTSG STAFF REVIEW

DirectAsia is one of the clearest choices for drivers who want to tune their cover without sitting through agent-heavy sales. The online quote journey, NCD60 proposition and low-mileage option make sense for careful drivers who want savings without dropping to bare-bones third party cover. Its motor focus also shows in the way claims and optional benefits are presented. The trade-off is that drivers who prefer a traditional adviser relationship may find the direct model less personal.

WHY THEY MADE THEBEST SG

It earned the top spot for its motor-first positioning, transparent direct model, useful NCD and low-mileage savings, and strong fit for Singapore drivers who compare policies online.

The editors' scorecard - 89/100

Unique Service Proposition18/20
Quality of Service18/20
Accessibility18/20
Value for Money18/20
Innovation17/20