Etiqa Insurance Pte. Ltd
Leading digital insurer offering comprehensive life and general insurance solutions in Singapore
Etiqa Insurance Pte. Ltd. is a life and general insurer licensed and regulated by the Monetary Authority of Singapore. Its Singapore history goes back to 1961, when it operated as United General Insurance Co. Sdn. Bhd.; it later became the Singapore branch of Etiqa Insurance Berhad in 2009 and launched its life insurance business in August 2014. Etiqa’s official site lists personal insurance products such as life and critical illness protection, investments, savings and retirement, personal accident, travel, maid, home, HDB fire, pet and motor insurance. Its business insurance menu covers accident and health, commercial vehicle, casualty, corporate travel, engineering, marine, property and other classes. The company also runs claims and policy service channels, online purchase via Tiq by Etiqa, and the Etiqa+ SG app.
Etiqa Insurance stands out in Singapore's competitive insurance landscape with its innovative digital-first approach. As part of the prestigious Maybank Group, they've successfully transformed traditional insurance processes into seamless digital experiences through their Tiq platform. Their commitment to simplifying insurance while maintaining comprehensive coverage makes them a formidable player in the industry.
Selected for their groundbreaking digital insurance solutions and customer-centric approach. Etiqa has revolutionized the insurance sector by making policies more accessible and understandable through their Tiq platform. Their consistent innovation in product development and strong financial backing from the Maybank Group demonstrates their commitment to excellence in the insurance industry.
The editors' scorecard - 86/100
Digital-first approach with innovative online platform Tiq, simplifying insurance processes
Strong customer support but occasional delays in claim processing
Excellent digital accessibility with 24/7 online services and comprehensive mobile app
Competitive premiums with good coverage options and digital discounts
Cutting-edge digital solutions and continuous product innovation