Etiqa Insurance Singapore

Maybank Group insurer with motor coverage, digital servicing and a central service office.

Etiqa Insurance Singapore is a licensed general and life insurer and a member of the Maybank Group. Its Singapore site lists Motor Insurance under personal products, with supporting channels for customer care, motor claims and policy services. Customers can contact Etiqa by hotline, WhatsApp service, live chat, the Etiqa+ SG mobile app or appointment-based office visits at Capital Square. Its published service process includes complaint acknowledgement and response timelines, and motor claims have a dedicated public contact route through the claims section.

THEBESTSG STAFF REVIEW

Etiqa is a sensible shortlist pick for drivers who want a regional insurer with banking-group backing and multiple service channels. The customer-care setup is practical: hotline, WhatsApp, mobile app, live chat and appointment-based visits cover most servicing preferences. Its central office is also convenient for CBD users. The trade-off is that its motor proposition is less prominently packaged than motor specialists, so drivers may need to compare policy wording closely before choosing a plan.

WHY THEY MADE THEBEST SG

It stands out for reputable group backing, accessible support channels, dedicated motor claims contact and a convenient Singapore office for policy servicing.

The editors' scorecard - 85/100

Unique Service Proposition17/20
Quality of Service17/20
Accessibility17/20
Value for Money17/20
Innovation17/20