FWD Singapore

Digital insurer distributing Drivo Car Insurance with Orange Force accident assistance.

FWD Singapore

FWD Singapore distributes Drivo Car Insurance, which is underwritten by Income Insurance Limited. The product page presents Drivo car plans with Orange Force accident assistance, NCD protection as an optional benefit, 24-hour referral services in West Malaysia and plan options that vary by workshop choice. FWD's own support channels include an online services portal, mobile app, customer service hotline, emergency hotline and Suntec Tower office by appointment. For drivers already using FWD for other policies, the car insurance journey sits neatly within its digital service ecosystem.

THEBESTSG STAFF REVIEW

FWD is best seen as a polished digital access point to Income-underwritten Drivo cover. The user experience is modern, the support channels are easy to find, and the plan information is laid out clearly. It is useful for customers who already manage policies through FWD and want a familiar app-led experience. The trade-off is important: FWD is the distributor for this car product, so buyers should understand that underwriting and some policy details sit with Income.

WHY THEY MADE THEBEST SG

It remains a reputable option because it offers a smooth digital route to Drivo cover, backed by clear support channels and Orange Force benefits.

The editors' scorecard - 80/100

Unique Service Proposition16/20
Quality of Service17/20
Accessibility16/20
Value for Money15/20
Innovation16/20