Great Eastern

Major Singapore insurer offering GREAT TravelCare with optional pre-existing cover.

Great Eastern

Great Eastern offers GREAT TravelCare for Singaporeans, PRs and eligible pass holders residing in Singapore. The plan includes Basic, Gold and Platinum tiers, with optional pre-existing condition cover available for travellers who want claims linked to medical conditions considered pre-existing under the policy. GREAT TravelCare also covers selected adventurous activities under Gold or Platinum, including winter sports, scuba diving with breathing apparatus, zip-lining, ATV rides and bungee jumping, subject to policy limits. Customers can use the Great Eastern app and contact centre for support.

THEBESTSG STAFF REVIEW

Great Eastern appeals to travellers who already know the brand from life, health or savings products and prefer dealing with a large local insurer. The optional pre-existing condition cover is useful, and the adventurous activities list is broader than a basic holiday plan. It is especially relevant for families that want a familiar name rather than a pure online insurer. The trade-off is that pricing and benefits can feel less aggressive than digital-first rivals, so compare medical and baggage limits before buying.

WHY THEY MADE THEBEST SG

Great Eastern made the list because of its strong local brand, optional pre-existing condition cover, adventurous activity coverage and broad customer support ecosystem.

The editors' scorecard - 80/100

Unique Service Proposition16/20
Quality of Service17/20
Accessibility16/20
Value for Money15/20
Innovation16/20