Great Eastern General Insurance Limited

A subsidiary of Great Eastern Holdings, offering comprehensive general insurance products including motor, travel, and home insurance

Great Eastern General Insurance Limited is the general insurance arm of the Great Eastern group in Singapore. Great Eastern states that its general insurance business is underwritten by GEG, formerly the Overseas Assurance Corporation Limited, founded in 1920. The Singapore general insurance site covers both personal and business needs, including motor, home, personal accident, health, travel and business insurance. Great Eastern’s corporate information also lists Auto, Home, Travel, Personal Accident and Maid products for retail customers, plus small and medium business packages and property and casualty insurance for businesses. Distribution is through bancassurance, agents, brokers, financial advisers and direct channels. This makes GEG relevant for customers comparing mainstream general insurance options from a large established insurer with consumer and commercial product lines.

THEBESTSG STAFF REVIEW

Great Eastern General Insurance stands as one of Singapore's most established insurance providers, backed by over 100 years of financial expertise. Their comprehensive suite of general insurance products demonstrates a deep understanding of Singaporeans' protection needs, though their digital transformation journey still has room for improvement compared to newer insurtech players.

WHY THEY MADE THEBEST SG

Selected for their strong financial backing, extensive product range, and proven track record in the Singapore insurance market. Their commitment to customer service and continuous product innovation, particularly in their motor and travel insurance offerings, makes them a reliable choice for general insurance needs. However, their traditional approach might benefit from more digital innovation.

The editors' scorecard - 73/100

Unique Service Proposition16/20

Strong heritage and comprehensive product range, though lacking in innovative features

Quality of Service15/20

Reliable claims process but customer service response times could be improved

Accessibility14/20

Good physical presence but digital platforms need enhancement

Value for Money15/20

Competitive pricing but premiums can be higher than newer market players

Innovation13/20

Traditional approach with limited digital innovation compared to competitors