Great Eastern Life

An established insurer with GREAT SupremeHealth and concierge-led medical support.

Great Eastern Life

Great Eastern Life offers GREAT SupremeHealth, an Integrated Shield Plan for Singapore residents who want additional hospitalisation coverage beyond MediShield Life. Its health proposition includes GREAT TotalCare supplementary plans and the Great Medical Care Concierge, which provides 24/7 support, service desks at partnering medical institutions, referrals to more than 800 private panel specialists and help with pre-authorisation. The brand is one of Singapore's most established life insurers, with broad adviser distribution and strong familiarity among multi-generation policyholders.

THEBESTSG STAFF REVIEW

Great Eastern is a strong pick for people who value a traditional insurer with a deep local footprint and human servicing. The Great Medical Care Concierge is a useful differentiator because hospitalisation claims are not only about limits, but also about getting guided to the right specialist and pre-authorisation route. The trade-off is that the best rider economics are tied to panel and partnering medical institution rules, so flexibility should be checked upfront.

WHY THEY MADE THEBEST SG

It earns its place through a long-standing Singapore presence, solid Shield coverage and a useful concierge model for specialist referral and pre-authorisation.

The editors' scorecard - 86/100

Unique Service Proposition17/20
Quality of Service18/20
Accessibility17/20
Value for Money16/20
Innovation18/20