Harvey Norman

A well-established retailer offering a wide range of computers, laptops, desktops, and monitors from top brands like Apple, Acer, Dell, and LG.

Harvey Norman Singapore is the local arm of the Australian retail brand and is operated under Pertama Merchandising Pte Ltd. Its Singapore site describes the retailer as active here since 1999, with a focus on electrical goods, computers, furniture and bedding across both physical stores and online shopping. For computer buyers, Harvey Norman’s computing section covers laptops, desktops and all-in-one PCs, monitors, Apple Mac computers, Copilot+ PCs, Microsoft Surface products, tablets, printers, networking, storage and computer accessories. The site lists major computing brands such as Asus, Apple, Acer, HP, Lenovo, LG, Philips, MSI, Microsoft Surface and Samsung. Harvey Norman’s store finder shows outlets across Singapore, including Millenia Walk, Lot One, Hougang Mall, Jurong Point, Parkway Parade, Northpoint, Suntec City, Westmall, ESR BizPark, Seletar Mall, Westgate and Punggol Coast Mall.

THEBESTSG STAFF REVIEW

Harvey Norman has established itself as a major player in Singapore's technology retail landscape. With multiple outlets strategically located across the island, they offer an extensive range of computing products from leading brands. While their product selection is impressive, we've noticed that their after-sales service could be more consistent across outlets.

WHY THEY MADE THEBEST SG

Selected for their comprehensive range of computing products, island-wide presence, and competitive pricing strategy. Their regular promotional offers and wide brand selection make them a go-to destination for tech shoppers, though there's room for improvement in customer service consistency.

The editors' scorecard - 75/100

Unique Service Proposition16/20

Wide product range but not particularly unique in the market

Quality of Service14/20

Inconsistent service quality across different outlets

Accessibility17/20

Multiple locations across Singapore with good operating hours

Value for Money15/20

Competitive pricing but not always the best deals

Innovation13/20

Traditional retail model with limited digital integration