HL Assurance

Digital-friendly insurer offering Car Protect360 with roadside assistance and flexible workshops.

HL Assurance offers Car Protect360 for private-car owners in Singapore. The product page highlights comprehensive car cover, flexible workshop plans, high medical coverage, daily transport allowance and 24-hour roadside assistance. Its website supports online quote and purchase, quote retrieval and claims resources. Customer reviews published on the site mention online purchase ease, help with motor quotations and switching from other motor insurers. HL Assurance also lists WhatsApp contact and a public service email for customer enquiries on its Singapore website.

THEBESTSG STAFF REVIEW

HL Assurance is particularly appealing to drivers who want an online-friendly quote journey and a lighter, promo-driven motor product. Car Protect360 is easy to understand, and the flexible workshop angle is useful for owners who do not want to be boxed into one repair path. Published customer comments point to easy online purchase and helpful phone support. The trade-off is that it feels more retail and promotion-led than the larger composite insurers, so coverage limits deserve a careful read.

WHY THEY MADE THEBEST SG

It was selected for accessible online purchase, practical Car Protect360 benefits, roadside assistance and positive customer comments around motor quote support.

The editors' scorecard - 82/100

Unique Service Proposition16/20
Quality of Service17/20
Accessibility16/20
Value for Money16/20
Innovation17/20