NTC Integration Pte Ltd

Systems integrator offering managed services, hybrid cloud, cybersecurity and data centre support.

NTC Integration provides data centre, hybrid cloud, cybersecurity and managed services from its Singapore headquarters in Redhill Industrial Estate. Its managed services page describes 8x5 or 24x7 service desk options, incident response, issue resolution, infrastructure troubleshooting, proactive health monitoring, environment backup and continuous optimisation. The company also offers an IMDA pre-approved aiCARE Shield managed security solution and technical support through a dedicated support phone line and email. This makes it relevant for SMEs that need infrastructure care beyond simple end-user support.

THEBESTSG STAFF REVIEW

NTC Integration is a solid infrastructure-led choice for SMEs with servers, backup, cloud or security requirements that need ongoing monitoring. The managed service model is clearly described, including service desk options and proactive health checks. Its separate technical support contact also suggests an operational support setup. The trade-off is that the website gives less editorial polish and fewer public customer stories than some competitors, so prospects should ask for references and SLA examples.

WHY THEY MADE THEBEST SG

It earns a place for its managed service structure, Singapore support contacts, hybrid cloud capability and focus on proactive infrastructure operations.

The editors' scorecard - 83/100

Unique Service Proposition16/20
Quality of Service17/20
Accessibility17/20
Value for Money17/20
Innovation16/20