Prudential Singapore

A major insurer offering PRUShield with strong panel and rider support.

Prudential Singapore

Prudential Singapore's PRUShield is a MediSave-approved Integrated Shield Plan for Singaporeans and PRs, with private health insurance options also available for foreigners. The plan is structured around tiers for restructured and private hospital care, with PRUExtra riders for broader out-of-pocket protection. Prudential also offers PRUPanel Connect for eligible customers, providing value-added services such as appointment support, concierge help at partner private hospitals, cashless transactions and higher electronic letters of guarantee. It is a strong option for customers who want a recognised insurer with an active medical panel framework.

THEBESTSG STAFF REVIEW

Prudential stands out for making the hospital journey more managed, particularly through PRUPanel Connect for eligible private hospital customers. The product suite is clear enough for families comparing public versus private hospital access, and the rider structure is competitive for people who want to limit bill shock. The honest caveat is that panel and rider eligibility matter a lot, so customers should check whether their preferred specialist or hospital sits within the right arrangement.

WHY THEY MADE THEBEST SG

Prudential ranks highly for its recognisable PRUShield franchise, structured panel support and strong servicing ecosystem for hospitalisation claims.

The editors' scorecard - 88/100

Unique Service Proposition18/20
Quality of Service18/20
Accessibility18/20
Value for Money15/20
Innovation19/20