Win-Pro Consultancy Pte Ltd

Long-running Singapore MSP for outsourced IT support, cloud, security and office technology.

Win-Pro Consultancy is a Singapore IT support and managed services provider serving businesses that need outsourced desktop, server, network, cloud and security support. Its services cover IT helpdesk, desktop support, server support, cloud support, network support, maintenance contracts, IT consulting, office relocation and system integration. The company also works with common SME technology stacks including Microsoft 365, Azure, Fortinet, Kaspersky, Datto, Lenovo, HP, QNAP and Synology, which makes it practical for businesses that want one vendor to handle support, procurement and infrastructure upkeep.

THEBESTSG STAFF REVIEW

Win-Pro is one of the more established names for SME IT outsourcing in Singapore, and its strength is breadth. It can handle day-to-day support, hardware procurement, Microsoft licensing, firewall work, backup and office moves without making SMEs coordinate too many vendors. The published response commitment and sales phone line also make it feel accessible. The trade-off is that its website is packed with products and services, so smaller firms should ask for a simple scope and SLA summary before comparing quotes.

WHY THEY MADE THEBEST SG

It earns the top spot for its long operating history, broad SME-relevant service menu, Singapore office, partner ecosystem and practical support coverage across helpdesk, cloud, network and security.

The editors' scorecard - 89/100

Unique Service Proposition18/20
Quality of Service19/20
Accessibility18/20
Value for Money17/20
Innovation17/20