How We Rank Singapore's Best Businesses
Our comprehensive evaluation system ensures fair, accurate, and trustworthy rankings to help you make informed decisions.
About TheBestSG
At TheBestSG, we're passionate about helping Singaporeans discover exceptional businesses that truly stand out in their respective fields. Our mission is to provide reliable, data-driven rankings that help you make informed decisions about where to spend your time and money.
What sets us apart is our commitment to objectivity and transparency. Unlike traditional review platforms, we combine expert analysis with a comprehensive scoring system that evaluates multiple aspects of each business. Our team of experienced analysts and industry experts personally visits and evaluates each business, ensuring our rankings are based on first-hand experience and thorough research.
Our Evaluation Process
Initial Selection
We start by identifying businesses that show potential for excellence. This includes analyzing customer feedback, industry recognition, and market presence. Only businesses that meet our baseline criteria move forward to the detailed evaluation phase.
Comprehensive Evaluation
Our expert team conducts thorough assessments using our five-criteria framework. We make multiple visits, test different services, and evaluate every aspect of the business operation.
Verification Process
All data is independently verified by multiple team members. We cross-reference our findings with customer experiences and industry benchmarks to ensure accuracy.
Regular Updates
Rankings are reviewed and updated quarterly to ensure they remain current and accurate. Businesses must maintain their standards to retain their positions.
Our Ranking Criteria
Each business is evaluated on five key criteria, with each criterion contributing up to 20 points to the total score of 100. This balanced approach ensures a fair and comprehensive assessment.
Unique Service Proposition (20%)
We evaluate what makes each business special, including:
- • Distinctive features and services
- • Brand strength and reputation
- • Market positioning
- • Industry leadership
Quality of Service (20%)
We assess service excellence through:
- • Staff professionalism
- • Service consistency
- • Customer satisfaction
- • Problem resolution
Accessibility (20%)
We evaluate ease of access including:
- • Location convenience
- • Operating hours
- • Booking systems
- • Digital presence
Value for Money (20%)
We analyze value proposition through:
- • Price-quality ratio
- • Market competitiveness
- • Additional benefits
- • Customer satisfaction
Innovation (20%)
We assess forward-thinking through:
- • Technology adoption
- • Modern practices
- • Continuous improvement
- • Industry trends
Our Commitment to Trust
We believe in complete transparency about our ranking process. Our evaluations are conducted independently, and we never accept payment for rankings or reviews. This ensures that our recommendations are always based on merit alone.
While we strive for perfection, we understand that businesses evolve. That's why we regularly review our rankings and welcome feedback from both businesses and consumers. This ongoing dialogue helps us maintain the accuracy and relevance of our recommendations.
By choosing a TheBestSG ranked business, you can be confident that you're choosing from establishments that have been thoroughly vetted and consistently deliver exceptional experiences.