Our Ranking Methodology
Learn how we evaluate and rank Singapore's finest businesses using our comprehensive 5-criteria framework and expert analysis.
Why Our Rankings Matter
Discover what makes The Best SG's evaluation process unique and trustworthy
Independent Evaluation
Our rankings are never influenced by advertising or sponsorships. Every business is evaluated based on merit alone.
Personal Visits
Our expert team personally visits and evaluates each business, ensuring first-hand experience in our assessments.
Regular Updates
Rankings are reviewed quarterly to ensure they remain current and accurately reflect business performance.
Comprehensive Scoring
Each business receives a score out of 100 based on our 5-criteria evaluation framework.
Our 4-Step Evaluation Process
From initial selection to final ranking - how we ensure quality and accuracy
Initial Selection
We identify businesses showing potential for excellence through customer feedback analysis, industry recognition, and market research. Only those meeting our baseline criteria advance.
Comprehensive Evaluation
Our expert team conducts thorough assessments using our 5-criteria framework. Multiple visits, service testing, and detailed analysis ensure comprehensive evaluation.
Verification Process
All data is independently verified by multiple team members. We cross-reference findings with customer experiences and industry benchmarks for accuracy.
Regular Updates
Rankings are reviewed quarterly to maintain currency. Businesses must sustain standards to retain positions, ensuring ongoing quality.
Our 5-Criteria Evaluation Framework
Each business is scored out of 100 points across five key dimensions
Unique Service Proposition
What makes this business special and distinctive
- Distinctive features & services
- Brand strength & reputation
- Market positioning
- Industry leadership
Quality of Service
Excellence in customer service and experience
- Staff professionalism
- Service consistency
- Customer satisfaction
- Problem resolution
Accessibility
Ease of access and convenience for customers
- Location convenience
- Operating hours
- Booking systems
- Digital presence
Value for Money
Price-quality ratio and overall value proposition
- Price-quality ratio
- Market competitiveness
- Additional benefits
- Customer satisfaction
Innovation
Forward-thinking practices and modern approaches
- Technology adoption
- Modern practices
- Continuous improvement
- Industry trends
Our Commitment to Transparency
Building trust through honesty, objectivity, and continuous improvement
No Paid Rankings
We never accept payment for rankings or reviews. Our evaluations are completely independent and based on merit alone.
Open Feedback
We welcome feedback from both businesses and consumers to continuously improve our ranking methodology.
Fair Evaluation
Every business is evaluated using the same criteria and scoring system, ensuring fairness across all categories.
Continuous Evolution
We regularly update our methodology to reflect changing customer expectations and industry trends.
Confident in Our Rankings
Choose from Singapore's most trusted and thoroughly vetted businesses
When you choose a The Best SG ranked business, you're choosing from establishments that have been thoroughly vetted and consistently deliver exceptional experiences.